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Privacy Policy for Reach Social Media
Effective Date: 6/08/2014
Last Updated: 11/12/24
At Reach Social Media, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, platform, and services. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide
- Name, email address, phone number, and business information when you sign up or contact us.
- Payment information for billing purposes.
- Social media account details if you choose to link them with our platform.
b. Automatically Collected Information
- IP address, browser type, operating system, and device information.
- Usage data, including time spent on the platform, pages visited, and actions taken.
c. Third-Party Data
- Data obtained from social media platforms you authorize us to access.
- Information from third-party integrations connected to your account.
2. how we use your information
We use your information to:
- Provide, maintain, and improve our services.
- Process transactions and send service-related communications.
- Customize user experiences and offer personalized recommendations.
- Send promotional content (if you opt-in).
- Comply with legal obligations or enforce our terms.
3. how we share your information
We will not sell or rent your personal information. However, we may share your data in the following circumstances:
- With Service Providers - To facilitate payment processing, analytics, or technical support.
- With Your Consent - For specific purposes authorized by you.
- For Legal Reasons - To comply with applicable laws, regulations, or court orders.
- In Case of Business Transfers - If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. data retention
We retain your personal information for as long as necessary to provide the services you have requested or to comply with legal obligations. You may request deletion of your data at any time by contacting us at info@reachsocialmedia.com.au
5. Your Privacy Rights
You have the following rights:
- Access, correct, or delete your personal information. Opt-out of marketing communications.
- Opt-out of marketing communications.
- Withdraw consent where processing is based on your consent.
To practice these rights, please contact us at info@reachsocialmedia.com.au
6. Security of Your Information
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our platform may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing personal information.
8. Children’s Privacy
Our services are not intended for individuals under 13 years old, and we do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date, and we will notify you of significant changes via email or our platform.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Contact us.
Address: 6/23 Heyington Avenue, Thomastown, Victoria.